Mobile tickets for a better passenger experience before, during, and after the trip
With eldo wallet, deliver your mobile transit tickets to Apple Wallet and Google Wallet and turn each one into a real-time communication channel, one tap away. No app required, no change to your ticketing software.
Boarding in 30 min
Travelers always want more simplicity… and fewer hassles
PDF tickets, confirmation emails, and rarely used apps no longer meet the expectations of modern travelers.
Tickets lost in email
Buried among other messages, the ticket is impossible to find at boarding time.
Apps nobody downloads
Requiring a dedicated app for a one-time trip puts travelers off and drives usage down.
Scattered information
Times, platform, gate, and instructions are scattered across emails, texts, and station displays.
Stress before boarding
Without clear, current information, waiting and uncertainty create stress before departure.
Needless queues
Without a smooth, scannable ticket, lines grow longer at checkpoints.
Repetitive support requests
The same questions about schedules, platforms, and delays overload your customer service team.
The wallet is the answer: effective, profitable for you, expected by your customers, and already on your travelers' phones.
Your ticket does more than get people on board. It keeps them informed.
Why are wallet tickets becoming the norm in passenger transportation?
Boarding passes & eTickets
+3billion
wallet boarding passes and eTickets issued every year
Adoption in France
3rd
most common wallet use case in France
Travel notifications
Up to
80%
view rate for travel notifications
Ticket retention
90%
of travelers keep their wallet ticket after use
Visibility
x5
more views than a confirmation email
The market is no longer asking whether wallet tickets will catch on. It's asking how to get the most out of them.
A simple process for your team and for your passengers
From booking to re-engagement, the wallet ticket makes every step smoother, with no app and no heavy integration.
The traveler books their trip online
Booking happens in your usual ticketing system, so nothing changes in your sales flow.
A ticket that stays with your travelers before, during, and after their trip
With eldo wallet, your tickets live in Apple Wallet and Google Wallet. Times, platform, boarding gate, notifications, and traveler information update automatically, with no app to download.
Navilia
John Smith
Calais → Dover
Purchase date
Nov 5, 2025
Booking #
1595874
Valid until Nov 5, 2025
John Smith
Ticket infoTerminal map & access
MapGates · Lanes · Boarding
Good to know
Deck 5 · Seat 22 · Baggage included
Departure delayed 15 minutes. New time: 9:15 AM.
Much more than a digital ticket: a performance driver for your company
A wallet ticket does more than make travel easier for your passengers. It makes your operations more efficient, modernizes your company's image, and opens a new, direct line of communication with travelers, before, during, and after every trip.
Modernize your company's image
Offer a modern, smooth digital experience that fits the way your travelers already use their phones.
Keep travelers informed in real time
Delays, platform changes, schedules, or disruptions: reach travelers instantly, at the right moment.
Reduce support requests
Key information sits right in the wallet, so you get fewer calls and questions about the trip.
Grow ancillary revenue
Promote your services, partners, and travel options with messages timed to the moment.
Build lasting traveler loyalty
Extend the relationship beyond the trip: new bookings, perks, or loyalty programs.
Measure passenger engagement
Track ticket adds, interactions, and notification opens to guide your strategy.
The wallet ticket becomes a real communication channel, with the analytics to manage the traveler experience.
Navilia
John Smith
Calais → DoverPurchase date
Nov 5, 2025
Booking #
1595874
Valid until Nov 5, 2025
John Smith
Ticket infoTerminal map & access
MapGates · Lanes · Boarding
Good to know
Deck 5 · Seat 22 · Baggage included
Departure delayed 10 minutes. New time announced.
Works with your ticketing system, your CRM, and the rest of your IT stack
eldo wallet connects through an API to your ticketing system, booking platform, CRM, or any other IT system. No migration, no change to your ticketing system: we add Apple Wallet and Google Wallet to your passenger experience.
No migration. No change to your ticketing system. It plugs into the stack you already run.
They've switched to this new standard.
Retail, transit, leisure, associations… Companies already use eldo wallet to modernize the customer experience and boost mobile engagement.
“I had the pleasure of working with eldo wallet. Smooth communication, a willingness to listen, responsiveness, and real attention to our specific needs. Constructive, dynamic discussions that made for agility and efficiency. An exemplary collaboration that unquestionably contributed to the project's success, and one we look back on as a rewarding, professional experience.”
Danielle Antomarchi
Head of IT Development
They've already adopted the new standard
No. The ticket lives in Apple Wallet or Google Wallet, which are already on most smartphones. Passengers don't need to download an app.
Yes. eldo wallet delivers your tickets to Apple Wallet on iOS and Google Wallet on Android.
Yes. eldo wallet connects to your existing system through an API. The goal isn't to replace your ticketing system, but to add a wallet layer to the passenger experience.
Yes. Ticket details can be updated in real time: time, platform, gate, boarding point, status, instructions, or operational information.
Yes. You can send wallet notifications before, during, or after the trip: departure reminders, delays, platform changes, practical information, a welcome message, or an additional offer.
Yes. Once added to the wallet, the ticket stays on the passenger's smartphone, even without an internet connection.
Yes. eldo wallet can connect through an API to your ticketing system, CRM, ERP, booking site, or existing app.
It depends on the level of integration you want and your current system. A pilot can usually go live quickly on a defined scope: a line, a destination, a customer segment, or a sales channel.
Launch your first mobile ticketing pilot free for 2 months
Get access to the eldo wallet platform, create your ticket templates, connect your ticketing system through an API, and deliver your first tickets to travelers in Apple Wallet and Google Wallet. No commitment, with hands-on support from a transit expert.
- 2 months of platform access
- Full back office to create and manage your tickets
- REST API & webhooks to connect your ticketing system
- Developer documentation and a test environment
- Personalized support from a transit expert
- No commitment
